[Resolved]  Skoda India — About an issue of an skoda rapid i have booked

Address:	520007
Website:	skoda

Hai this is venkatesh from vijaywada

subject -about my advance back of booking skoda rapid & the reason

i have paid advance for skoda rapid (carbon steel) rs 20000 on 25-9-16, as my father is a bank manager loan process has been started on 28-9-16
it takes nearly 15to 20 days of time toapprove the loan, , as we told before paying advance the time and the duration, and MR suresh
the excutive said ok that he will keep aside the car that we have booked ...
so the day of 23-10-16 i got a call from suresh that (sir carbon steel is not avaible, the reason company has stopped that colour )

he said on nov 2nd week that i have kept your car aside when ever you come you can take away...

so i have spoke to the manager he said simple answer (who comes 1st we will give car to them) wont bother about the customer
who have paid advance

so for two days i comparised to white colour because excutive has said me only white and capp being colour is avaible
we got the loan apporval the we have fixed the date to take delivary

on 28 -10-16 again i got a call from excutive that (only capp being colour is avaible )
on the next day i have put an email to hr related to skoda mumbhai...

they spoke with the excutive and i got a call from excutive that with a better offer you can take capp being colour
or else you can wait till 2017 rapid is going to be released you can go to that with a better offer

2016 skoda rapid i got a price for 10, 32000

now the 2017 rapid id 11, 40000 (nearly 1 lakh loss for me)

today morning i got a call from excutive sir there are no offers for 2017 skoda rapid you must buy for rs 11, 40000
so my option there are no ptions for me (only taking the advance back)
IS THIS THE WAY THE MANAGMENT AND SKODA TEAM ARE RESPONDING
SO I NEED A ANSWER AND A SOLUTION FROM A RIGHT PERSON

RAVURI VENKATESH BABU
MOBILE NUM-[protected]
[protected]@gmail.com