[Resolved]  Skoda India — CAr is not given back by the distributor SAGA Automotive JAipur since Dec-3rd

Address:Jaipur, Rajasthan, 302023
Website:www.skoda-auto.co.in

Our car on 3rd dec, got stop without any warning, we have given the car to Service center of the Saga Automotive, Jaipur, there they told us Some belt was broken and given us the estimate for 1, 70, 000/- When we asked why it was broken and why it was not checked in the earlier service, they have not given any answer, there after we are sending mail to head of customer care (india) Jatinder Walia and copany personal Mr. Subir Singh, byt they are not responding to numerous mail we have send.

We don't understand why these guys are not answering and moreover our car is lying in the service center since then.

Now Even the service centre guys ( Mr Arvind Kumawat Gm Saga Automotive) are not picking or responding to our mail and phone calls

We don't whether these guys will give back our car or not

We are really depressed by the un professional behaviour of the entire Skoda team
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Mar 17, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2017
Skoda India Customer Care's response
Dear Customer,

Kindly share your name, car registration number and contact details. Accordingly we will have our service representatives will connect with you.

Regards,
Skoda India
Complaint comments 

Comments

I am going through the same thing with SAGA AUTOMOTIVES so I decided to file a legal complaint in the consumer court.

File a legal complaint against Saga Automotives here- http://www.consumergrievance.com/index.htm
(You don't need a lawyer)

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