Skoda India — car not starting after driving it above 10kms

Address:

Ernakulam, Kerala, 680741

Hi im jaykrishnan and i had bought a skoda rapid petrol manual style varient this december start.

Firstly the car delivered to me had ants all over inside rear seats and i had called my dealer and they said they would rectify it. Later that i found that the car when driven for sometime and stoppped it refused to start again and i was stuck in a highway for sometime neither your road assiastance came for any help so i had to leave mu car stranded in the outside and take a cab back home. Later the next the dealer sent for someone to pick my car from my residence and aaid they would check for any faults and deliver it back and they did in 2 days and said they had released the car under observation. Initially it had no problems as i drive it back home from the service centre but today when i took it out for registration the car again showed trouble while startating and had to leave it at the rto office and had to take a cab home.

I had informed the dealer again and they said its a holiday so cant help me with road assistance.

Frankly i have lose all my nerves after buying a car of your brand and wants to end this problem once and for all. You have a tagline ‘peace of mind guaranteed ‘ and from the day i had bought your car all my peace is gone and i feel so irriitated.

I had made an appointment with the manager in charge of the dealership for 26th december. And i dont think he would have anything new to say than they would check and rectify which they failed to do on last service.

My car has only clocked 459 kms so far and i had faced with at least 10 instances where the car woudnt start.

Help me with this or inform the dealership to return me the paid amount with a reasonable compensation.

Dealership : manikandan skoda edapally kochi.

Regards

Jaykrishnan jayan (A frustrated customer of yours)