[Resolved]  Skoda India — Delivered defective piece Fabia 2014 model

Address:Hyderabad, Andhra Pradesh, 502319
Website:www.skoda-auto.co.in/service/customer-care

I have purchased SKODA Fabia 2014 make. After running 5000 KMS my engine got failed suddenly and car has not started. Then shifted my vehicle to mahavir auto. They said like i have to bear 75, 000 Rs. to wards the Engine repair charges by keeping my car in garage 2 months and demanding the money.I have bargained after wards with them they come down to 35, 000 and labour charges for handing over the vehicle.I have pleased them not to cheat and finally I have paid total amount and bought my car.

Again after 13, 000 Kms, the engine coolant system got failed and returned to skoda service centre. Now they have taken my vehicle back again and asking to wait for another 10 days and i dont know how much amount they are going to cheat this time.

I have purchased a brand new vehicle from skoda. If the vehicle doesnt perform at least 15, 000 kms correctly without repeated repair, then what sort of automobile company car it is.I hate such company who cheats customers with middle aged income group who bought car from them.

I have complained several times when call came from SKODA but no use of the Service calls which they make. I think they are fake calls arranged by Mahavir.
Its a fake Automobile company who doesnt manufature the goods by keeping customers in mind. and they dont stand on the service booklet rules.
If a vehicle brought from SKODA doesnt perform even 15000 kms.what sort of car it is? and what sort of automobile company it is?
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Feb 19, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2017
Skoda India Customer Care's response
Dear Customer,

Kindly share your name, contact details and car registration number. Accordingly we will have our service representatives will connect with you.

Regards,
Skoda India
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