Skoda India — fraud by skoda for misleading customer with 4 tyre of the size of 15 and stepney of 14 no size!!

Address:

65/41, West Punjabi Bagh, New Delhi, Delhi, 110026

Dear officer,

I am writing this mail in such a shocking state of mind as the company is doing blunder and still very proudly delivering the reason why they done this!!

I am holding skoda rapid dl1cz0695 on our company name impasto communication pvt ltd as bought in february 2018 from arya skoda, moti nagar, new delhi.

Two days back when i had faced the puncture in my car and replaced the faulty tyre with stepney tyre in night. Yesterday when i went to the tyre repairing shop and he fixed the puncture of the faulty tyre that time i have seen something which is a blunder by the company while not providing the same tyre size as been fixed in my car of 15 no.

The stepney which is given by the company is of 14 no. Not of 15 no. As given the other tyre in the car. It’s purely a cheating and blunder done by the company while playing with the people life as just kept aside the moral and standard of the company while for the sake of saving few bucks the company cheating their costumer as manipulating with the tyre size of stepney.

I wanted to know what standard the company holds while justifying the act done with sick mentality and when i called up the costumer care the guy who pickled the call after knowing my concern, he said this is how we do as the stepney is mend for then emergency!!

The statement given by the costumer care executive was very veered and the company does not have any right to say any bull sheet in such a manner. I have bought the car and the wheel which are necessity for any car without which the car can’t run and even the air pressure in the tyre make difference to the car if not properly or equally filled can make you in trouble with accident or life threat just because of the unbalance in the tyre pressure. And i am shocked the company giving two different tyre sizes for the 4 wheel and smaller for the stepney.

How can company play with the costumer life in such a cheap manner how can 3 different size tyre and one different size tyre can make your life secure, who will be responsible for any accident occur while driving and make our life on stake for such blunder.

I immediately want the company to replace the stepney tyre with 15 no. As just can’t tolerate this at any cost or any justification. The company can’t decide the parameter of emergency and play with us we have paid for the car which can give our life a reason to feel secure while driving.

Need immediate action and replacement of the wrong provided stepney or else will take this matter on social media with senior authorities of the company or else will take an appropriate legal action.

Regards,

Shahid khan
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