[Resolved] Skoda India — fuel system failure in new rapid | |||||
Dear sir/madam, This mail is with reference to the trail mail and ended below. Thank you so much for considering the major part of the expenses towards servicing my car and cover it under your goodwill gesture. As mentioned by your executive, this breakdown has happened due to contaminated fuel. I have always filled fuel from approved fuel pumps which are located in the city limits. There is no other way that i can keep a check on the quality of the fuel beyond filling it from the quality approved pumps. This is my 3rd car in last 10years and i have another car which my spouse drives and we fill fuel from the same pumps, but we have never ever faced this problem. My car went for servicing a month back and there were no intimation given to me regarding this issue, where as your executives mentioned that this has not happened overnight rather has happened over a period of time. It makes no sense for me to spend even a single penny towards something where i have not committed any mistake. The estimate given is around 30, 000 inr, which is a big sum of money and i can't pay it for an issue where i have no involvement. I would request you to consider this and cover entire expense under the goodwill gesture. Hope to get a positive feedback from you. Was this information helpful? | |||||
Dec 7, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Nov 06, 2017 Skoda India Customer Care's response Dear Kaushik, Kindly share your car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives connect with you. Regards, Skoda India | |||||
2 Comments | |||||
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Hi my superb v6 2009 automatic transmission got a problem regarding gearbox oil leake .when I start my car all oil get leaked .dono from where it leaks. I have changed the oil seal then to the same problem attains
. Suggest me a solution.
. Suggest me a solution.
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Thank you for your reply.
The Reg no. of my Rapid is MH12NJ2189
I have send my car on 26th Oct to Viraaj Skoda in Pune.
The car was breakdown on the road and Mr. Nirakar Pal is looking after the veh from the dealer side.
My contact number is [protected], please ask your service manager to get in touch with me.
Regards,
Kaushik Pal Chaudhary