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Skoda India — head lights replacement under extended warranty

I have givenmy car claiming for replacemnt of head lights on 28th may 19, got dimidnised, under eatneded warranty. Even after 72 hours company has ot given approval for repalcement of head lights under warranty. Service center says they have not received approavl till now ie., 31/5/19. I had paid around 35000/ fro two yrs extended warraenty at the advice of dealer.

Complaint Status


[May 31, 2019] Skoda India customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    72%
    Complaints
    1007
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    Resolved
    715
    Skoda India Phone
    1800 209 4646
    1800 102 6464
    Skoda India Address
    A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201