[Resolved]  Skoda India — Nawab Motors Noida Service centre

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi, I ve got my Skoda Rapid serviced today from Nawab Motors Noida. My car number is UP16AW8969. From the day i purchased this vehicle since 6 months i ve visited this service centre 3 times but my experience is just becoming bad to worse. My car doors are making noise and i just wanted that to get fixed because this does not give you a good feeling specially if it is a new car. Today when i visited showroom for the first service i explained all my issues to the service manager. He explained me that they recommend a lubrication package worth of 700 because after washing this is required and all the problems will get resolved including my doors issue. Immediately after washing the car was handed over to me and there was no lubrication done after the wash. When i asked the person who must be responsible for washing said that they might have done it. When this was supposed to be done after washing then how come somebody do it before washing. When i asked about door adjustments and he simply said it is okay. So while driving home back i realised that noise from the doors have not stopped so suspecting foul i got my car checked from the local car mechanic and he confirmed that lubrication is not done because everything seems to be very dry. Service centre also charged me with half litre of oil which they claim that they have done a top up. Looking at the approach of the workshop i seriously doubt if they have done that or not nor i ve anything to prove because i cannot open engine and check but as a common sense do a car need a top up after plying only 3000 Kms only. I believe that workshop has not done lubrication for which they have charged and have not adjusted my doors which is still making noise while climbing rough road or bumpers. For top up of oil its God only knows whether they have actually done it or just bluffing like other services. I don't expect brand like Skoda working like this Gagan Deep Singh [protected]