[Resolved] Skoda India — No center in guwahati | |||||
Dear Ma'am/Sir, I am from guwahati and own a skoda superb . There is no service center here after closure of your showroom and as a result of that we are always skeptical to use our car. we have been trying to get in touch with your dealers in East but they arent interested in coming to guwahati to do servicing. having a service center of your company is mandatory as the cars sold by you was with a promise to service it also regularly.It is strange that a company of your repute has no presence in this growing market of guwahati. let me bring to your knowledge that big brands like merc and audi also have their showroom here. apart from service i also feel that you are losing out on business opportunity of not having a showroom here. Another concern that need to be addressed is of a showroom by the name of Car and Fashion in guwahati who claim to be your authorised service partner and supply genuine skoda parts. we have had our ABS rectified (supposedly!!) from them at a cost of 1.5 lakhs, however we got to know that he is fake as he is unable to provide invoices for his work . this is also bringing a bad name to your company. Was this information helpful? | |||||
Apr 9, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Mar 08, 2017 Skoda India Customer Care's response Dear Customer, Kindly share your name, car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives will connect with you. Regards, Skoda India | |||||
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