[Resolved]  Skoda India — Quality complaint in steering control switches

Address:624003
Website:skoda customer care

Myself having a skoda octovia taken on 25 sep 2015 with chassis no: TMBBJFNE3FA007704 and engine no. :CRV116363. There is a quality issue in the steering mounted controls ie both the volume adjust button and folder changing button in the steering got damaged which you can see in the photo enclosed.is this the quality u manufacturer in the premium segment sedan vehicles. when asked with the service partner they say that they dont have the spare to replace the both the adjusting buttons in the steering.Myself very much disappointed to see such pretty things are manufactured in sub standard materials. i need this to be replaced. Does all plastic materials used in the car is of such low quality ?

with regards,
s.dhurai
[protected]
+2 photos
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Feb 7, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2017
Skoda India Customer Care's response
Dear Customer,

Kindly share your name, car registration number and dealership name and its details. Accordingly we will have our service representatives will connect with you.

Regards,
Skoda India
Complaint comments 

Comments

Myself having a skoda Fabia my car serviced on 22nd Jan 2017, during service they broke AC vent on drivers side and still there is no update foe the same, Can you confirm the time taken for single part???

If you are not be able to deliver in a month how you can confirm your super car and services if major accident happens.

.Myself very much disappointed to see such pretty things by your workshop teams, I need this to be replaced on priority

Umesh Sharma
MH 05 AX 5413

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