[Resolved]  Skoda India — Regarding issue with my annual maintenance contract

Address:Jaipur, Rajasthan, 302021

I have already paid for my Service under Annual maintenance package along with monthly EMI as part of the company scheme while purchasing the car .
Now when i sent my car for Annual Service they have rejected my Service request under Annual maintenance package i have opted for and asking to to pay again for the service stating that my service is overdue hence i will not be given approval for service under AMC.
I am surprised to hear that as i have already paid for my service and this kind of issue is raised now only in three years, They never raised concerned in my last services as they were also overdue . Moreover i have already paid around Rs 10, 000 as part of my Annual maintenance package along with my monthly EMI. Please find attached the documents for my AMC contarct and EMI schedule showing Maintenance charges deducted every month

My Contact no is [protected]
Skoda Service center name in Jaipur: SAGA Automative Ltd
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Mar 25, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2017
Skoda India Customer Care's response
Dear Deepak,

We apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon.

Regards,
Skoda India
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