Skoda India — service at panjagutta sales office

Address:

500009

Hi,
Date of incident: 17th june, 2018
Mobile: [protected]

I currently own a rapid elegance 1.6 car bought in 2011. I was made aware about an exchange scheme and visited the somajiguda sales office. The price list displayed was effective from 1st may'16 and another person informed that the price list is not valid and gave me an inflated figure. When questioned, he gave some unconvincing answers. Leaving that aside, i asked for an evaluation of my car, which is in good condition having run 70, 000 kms. To my surprise, he evaluated it at rs.2, 20, 000. Then coming to the colour, we were looking for black and were informed that black is not in manufacture and we will have to make do with what is available.

Since i was happy with the present car and after sales service, i thought of going for a purchase of either octavia or a rapid once again.

However, the attitude of your sales personnel has put me off. Absolutely disgusting, to say the least.