Skoda India — service center

 
1 Review
 jignehrmehta on Jan 2, 2018
I
Have skoda rapid car and in month of sepetember 2017 i put
My car in torque auto for flooded insurance claim. Heavy
Water logged in my car due to flood in vapi. I received
Quotation from torque auto (Attached herewith). I told him
That plz complete my car in full sense and they complete all
Job and delivered vehicle to me on 20th sep and bill of rs.
54192/-. Issued (Bill attached) and i have paid full payment
And took delivery of vehicle and after one month der is
Problem in gear shifting and i took my vehicle to jmd skoda
Caz i did all my regular service from jmd (Mr. Vinay
Attandent) he told that your gear shifter is not working
Properly because of water logged in flood. Sir i told him
That i had done all my job related to water logged in at
Torque auto but mr. Vinay told gear shifter work has not
Done. And he did lubrication work and told that u drive as
Now der is no problem but if u face same problem again u
Have to replace gear shifter. And yesterday again i m
Facing same problem. Sir i had already put my vehicle in
Torque auto for approx 20 days for full survey and work den
This type of lapses is not expected from skoda educated
Mechanical staff. Now sir i put my vehicle on[protected]
At your jmd workshop plz give reply what to do and replace
My gear shifter without any cost...

Complaint Status


[Jan 02, 2018] Skoda India customer support has been notified about the posted complaint.
Skoda India Customer Care's response, Jan 19, 2018
Dear Customer,

Kindly share your contact details, car registration number, dealership name and its details. Accordingly we will have our service representatives connect with you.

Regards,
Skoda India
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