Skoda India — service centre response

Address:

Surat, Gujarat, 394510

I have kept my car for accidental job on 28/01/2019 and now its 21/02/2019 almost a month and i have not received my car.
Whenever i contact to the skoda service station they say that we have not received the parts.
I think so skoda is a well known brand, you dont have the parts available with you??
If i wont get response from your side then i would have to take some legal action on skoda company.
I have attached the service report.