[Resolved] Skoda India — Skoda octavia break down | |||
This is against the skoda dealer in aurangabad, sarra motors. My car used to break down suddenly while running. Everytime, i had to switch the ignition off and turn it on again to start the car. First time i gave the car to sarra motors, aurangabad to solve the problem. They claimed that they have updated the software and the problem will not repeat. But it repeated soon. Next i faced the problem in pune and i took the car to viraj skoda dealer where they did not make the job card since they felt that they will solve the problem just by using the software. I came back to aurangabad with the car getting stopped once on the highway. Having problem repeated for the third time, i handed over the car to sarra motors, aurangabad and they so called solved the problem. It took them 2 weeks just to get the approval from the company to change a small part in the car. I had submitted a video of the car getting stopped suddenly on the highway. No body was able to understand the problem to solve it. Finally, they claimed that they have changed some electronic part in the car. The car worked fine for couple of months and now again the same problem is repeating for the fourth time. The car is still under warranty but i think it will be out of warranty by the time they solve the problem permanently and then start charging me exorbitantly. I request for a strict action against sarra motors, aurangabad so that they take the customers seriously. Vehicle number: mh 20 dj 9023 Was this information helpful? | |||
Jul 25, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 Skoda India Customer Care's response Dear Customer, Kindly share your name and contact details. Accordingly we will have our service representatives connect with you. Regards, Skoda India | |||
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