Skoda India — skoda rapid battery issue in 18 months

Address:

Thiruvananthapuram, Kerala, 695003

I bought skoda rapid jan 2018. Now after 22months the battery went down. I jumped started it and went to a nearby skoda service center. Where they told that battery needs to be replaced which would cost cost 7.5k. The 4 year car warranty wont cover the battery. Battery has only 1year warranty which has expired. I was forced to pay those charges. After checking with local exide vendor, new battery they are giving for around 5k that too they will discount in exchange of old battery. Giving 3 years of warranty as well. The service center gave only 2 years of warranty that too cost 7.5k.

They are indirectly looting their customers. Skoda should look into this matter and resolve it.