[Resolved]  Skoda India — Skoda rapid fuel injectors

Address:Rangareddy, Andhra Pradesh, 500070
Website:Www.skoda-auto.co.in

Hi skoda india we've bought a skoda rapid 1.6 litre diesel ambition the feb 2012. It has just done about 55000kms. Recently i've noticed there was some issue every time i start the car first thing in the morning so i booked and appointment with skoda for general check up they found and issue with fuel injectors and advised me to replace them which is going to cost me ₹92000.00. We've never serviced the car outside skoda service sanathnagar and the last service was december 2016 and they changed the oil filter and did some work for which they charged me ₹37, 245.00 even the service seems to be really expensive once you cross your warranty period. We have always filled up at the same petrol station and we've got few other cars which come under the same segment and fill up at the same petrol station. When asked about what would be the reason behind the issue, staff at skoda told me that the main issue is the mix of other elements in diesel. When there is no issue with the other cars why would there be an issue all of a sudden just for skoda rapid? When i looked up online about the fuel injectors skoda rapid seems to have a major issue with fuel injectors, it just looks like they are avoiding the recall to fix the fuel injectors. I need a response from skoda team as most of the fuel injectors from skoda seems to be faulty.
Thanks
Radha krishna
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Jul 24, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
Skoda India Customer Care's response
Dear Radha Krishna,

Kindly share your car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives connect with you.

Regards,
Skoda India
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Hi skoda india we've bought a skoda rapid 1.6 litre diesel ambition the feb 2012. It has just done about 35000kms. I HAVE FACED A PROBLEM WITH FUEL INJECTOR ONE YEAR BACK AND AFTER SO MANY DISCUSSIONS THEY HAVE REPLACED IN WARRENTY, THEN AFTER ONE YEAR AGAIN THERE IS A PROBLE IN ANOTHER FUEL INJECTOR, THIS TIME IHAVE TO PAY Rs.19000.00 .We have always filled up at the same petrol station and we've got few other cars which come under the same segment and fill up at the same petrol station.
EVEN THOSE CARS ALREADY CROSSED 2 LAKH KILOMETERS. When I asked about what would be the reason behind the issue, staff at skoda told me that the main issue is the mix of other elements in diesel. When there is no issue with the other cars why would there be an issue all of a sudden just for skoda rapid? When i looked up online about the fuel injectors skoda rapid seems to have a major issue with fuel injectors, it just looks like they are avoiding the recall to fix the fuel injectors. I need a response from skoda team as most of the fuel injectors from skoda seems to be faulty.
Thanks&Regards
Satish
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AP10AZ7778

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