Skoda India — skoda service - pms issue

Address:	560068
Website:	www.tafeaccessskoda.co.in

I am filing this complaint against skoda india and tafe access ltd 576/b, hsr layout, 6th sector, teachers colony service road, banglore - 560068.
I purchased skoda rapid last year and today (Nov 5th-2018) is the date where the car was suppose to get serviced, however when i came for service, pms was not updated it seems even after multiple followups and this is is really a disappointing situation. Spoke to the service manager and they are trying to update the pms now and they even asked me for the proof of payment which i did for pms.
I'm really disappointed and frustrated with the service.

Vehicle number - ka-12-ma-2125

Regards,
Shreyes