[Resolved]  Skoda India — Torque automotive - pathetic service

Address:Ahmedabad, Gujarat, 380013
Website:Www.torqueautomotive.com

I am thoroughly disappointed with the sales and after sales people in the company, before buying the vehicle 24*7 they kept calling us and running behind, but as now their job is done and looks like ours have started. Just to let you know its been 2 months I've bought a skoda rapid style plus high end model and thousands of times I've been asking for my documents but none of them are bothered to respond to my query inspite of continuously calling them they are least bothered to send the docs or even respond to our calls. Even before this for my car RTO registration I had to run behind them and finally almost after 1.5 month i got the information that i can go to RTO for registration. I need the docs urgently as i have bought a loan of Rs.10, 00, 000 and still the docs are remaining to be submitted in the bank and also m travelling out of station after 2 days and need the docs urgently, inspite of calling them like more then 20times today they dint bother to send docs nor receive the calls. This is super disappointing i need an answer to this that why no problem occurs to them when they come to sell the car, there they are even ready to give test drive at 11pm.
Please look into this and take some action. Need the docs within two days. True harassment this is.
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Dec 30, 2016
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2016
Skoda India Customer Care's response
Dear Preeti,

Kindly share your car registration number and contact details. Accordingly we will have our service representatives will connect with you.

Regards,
Skoda India
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