Skoda India — worst customer service and clutch plate issue

Address:

Hyderabad, Telangana

Model : skoda rapid 2017 april ambition diesel
Km driven : 28, 000
Problem : clutch plates and battery dead
First of all battery drained of before one year and now clutch plates issue and vehicle broke down twice. Now they say that clutch plates are torn off has to be replaced which they claim doesn't fall in warranty ware and tear product.
They charged me with huge labour charges which is supposed to be free.
I drove innova and honda city for 15 years and never felt this problem before 80 thousand km. Claims that my driving is so bad...
Where did the skoda promise of 4 years replacement warranty and free service while purchasing.
Why are labour charges so high and why is this issue repeating frequently for the skoda vehicles and they say your driving is issue. If it is to replace clutch plates and other parts so frequently why to design the vehicle and market low maintenance best german engine first of all make users happy and be positive about your products.
I want to get proper clarity regarding this issue and i don't want to pay labour charges as this is their product issue.