Sky Cabs — worst ever experience with sky cab yesterday

Address:

Hyderabad, Andhra Pradesh, 5000016

Yesterday i booked sky cab form hyderabad airport to ramanthapur.
But the cab driver stopped me in middle of the route and said me to make you own arrangement to reach my detestation. The conservation with cab driver as follows:
1) i asked driver to follow my regular route but he denied,
2) murmuring that the area of destination drop (Ramanthapur were i stay) is worst its waste of time dropping.
3) i asked him to follow my route after some time but he was very harsh and frustrated.
4) kindly not i have never forced / nor requested to drop destination. I took cab form ariport regular procedure.

Eneed to know the below points form sky cab services
4) is there any rules for sky cab that customer should follow the sky cab route only to reach our destination.?
5) please call me for more details i can explain you through phone call.
6) i am awaiting for immediate response.
7) if not i will go for consumer forum
8) i might be missing some points due to time value, so please with record call felicity i can explain briefly about this issue.