SkyKing — Courier not received by me even after 10 days of receipt of courier at the Skyking destination hub at Bhubaneswar

Sir/Madam,

My Courier was sent from Berhampur (Odisha) to Bhubaneswar (Odisha) on 13.03.2021, Consignment No. is[protected]. The package was received at Bhubaneswar Skyking hub on 14.03.2021, as found by online tracking.
But unfortunately for me, since last 10 days I am following with the concerned Office (Station Square, Bhubaneswar), but every time their answer to me is "It will be delivered tomorrow". The most painful experience for me is that every time i call them, they will talk so casually and ask me my name and address, as if they are enquiring it for the first time. Even after asking the consignment number, they will still ask my address, as if they don't have it already. This is pure harassment of customer.
I have completely lost my mind talking daily with these highly incompetent people that SKYKING has engaged.
I request that my complaint is to be looked into immediately and that my courier to reach me asap. Otherwise, I have nothing but regret for booking this courier at SKYKING.
Really really PATHETIC SERVICE to say the least.

A really disappointed customer,
Sudeep Mohanty
Bhubaneswar
[protected]