[Resolved]  Sleepwell — Back pain in sleepwell mattress

Address:

Thane, Maharashtra

We have purchased three sleep well mattress (Resitec Gold Plus quality) in August 2013 and started using from October 2013, purchase is in the name of Mr.Brijlal, bill numbers are 276, 277 and 350. After few days o[censored]se we started feeling pain in back it was surprise for us that sleep-well mattress can deliver pain, we have seen many adds saying get good sleep and wakeup fesh in morning. But every morning we getup with back pain. We purchased it from S.K.SALES one of your distributor in Ulhasnagar 421003. We made a complaint to him about back pain he said he will talk to sleepwell guys about this and he did sent person from sleep well whose name was Hanuman he checked few things he was totally confused and said i will speak to my manager and give you a call back after few days we called the S.K. Sales to know the status and we got the answer that all is fine. We slept on the floor for few days and found that we are not facing back pain any more and again we slept on Sleep well mattress for few days and we got back pain again, due to which we made complaint one more time this time also Hanuman sleep well guy came again he said all seems to be good sleep well doesn't guarantee you about back pain all those stuff which actually shocked us. Hope to hear from you soon. Regards Vishal [protected]