Sleepwell — Complaint not being entertaind from last 5 months

Address:

Sleepwell india

I bought Sleepwell mattress online and after one month it got deformed and saggish.i Complaint through Sleepwell customer care numbers and assured for replacement.and it has been nearly 5 months nothing happened in resolution.the only thing i get on customer care numbers assurance and only assurance that item will be delivered within 5 to 10 working days.but those 10 days never happens to come.in between these periods i m given more than 20 assurance but all were false.how irresponsible and deaf any sach big company can be is beyond imagination.no one can think that Sleepwell and like companies can give only false promises and do nothing in return.i[censored] see this plz do samething favourably.or I m going to register complaints to firther levels.
Complaint ID 198727