[Resolved] Sleepwell — regarding defective mattresses received | |||
This is to inform you that on dated 08-11-18 i have purchased sleepwell activa supportec (U) (Np) unique serial no 0qwhefja from navkar furniture place baddi against invoice no 1774. But unfortunately i have received defective mattresses. The stitching of mattresses are very poor & opened from so many points. On dated 11/11/2018 i have raised complaint no 107766 with sleepwell & on dated 29/11/2018 i have received replacement voucher from sleepwell. But again stitching issue found on my replaced mattresses in the month of july-19 & i have booked complaint no 124529 dt 10/07/2019 after long followup sleep well engineer has visited to my residence on dated 14/08/2019 to examine my mattresses defect. Service engineer also agree with stitching issue & again i have received replacement voucher on 19/08/2019. I have replaced my mattresses on dt. 13/09/2019. But now again 3rd time i am facing stitching issue your new mattresses. I am really disappointed with sleepwell poor quality. You are requested to kindly look into the matter & replace my mattresses with okay mattresses or refund my money back. Was this information helpful? | |||
May 18, 2022 Complaint marked as Resolved Sleepwell customer support has been notified about the posted complaint. | |||
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