Sleepwell — Wrong size mattress | |
Sleepwell is one of the world's worst mattress company . People should think twice before purchasing anything from them. Do not believe their warranty as they will not honour it even if there is a fault from their side. We purchased two mattresses from them in January 2021 and one of the mattress that they sent was of a wrong size . when we complaint they refuse to believe that the mistake was from their side even when we showed them size difference pictures of the old and new mattress . Now the mattress is too big for our bed because their guy took the wrong measurements and the other mattress has also started sagging even though it has only been 4 months . SO EVEN WHEN WE PAID FULL PRICE FOR THE MATTRESSES WE GOT BAD QUALITY MATTRESSES AND CUSTOMER SERVICE. SO THINK TWICE BEFORE BUYING SLEEPWELL MATRESSES AND THEY ARE DISHONEST . YOU ARE BETTER OFF BUYING OTHER BRAND'S MATTRESS. THEY WILL NOT OWN UP THEIR MISTAKES. Was this information helpful? | |
Sleepwell customer support has been notified about the posted complaint. | |
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Comments
Sleepwell was notified on august 24 and there still has been no response from their side this shows how bad their customer service is ! they do not care about the customer ! Other mattress companies would have responded by now.
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