Smashing Commerce — product complaint/ultrasonic machine

Address:

Shimla, Himachal Pradesh, 171005

Hi,
I have ordered (Order) on 25th aug 2018, pest repellent - ultrasonic machine.
This product is fake.. Does not work. I got it today. The sales person ankita rosario is a liar she said she has personally used the product and is 100% pest repllent. This product that i got is useless. And makes irritating noise which give headache.
Is there any ways to get refund? I have paid 480 for it however it seems only 50... Cheap product... They are cheating customers.
Kindly my amount refund it

The customer service manager ankita jadhav is not picking up the call nor responding the call. It is very annoying.