Smashing Commerce — product not matching with the display item

Address:New Delhi, Delhi, 110066
Website:Smashingcommerce.com

Hi,
I have ordered (Order id#[protected] on 13th aug 2018, pest repellent - ultrasonic machine.
This product is fake. The picture they have shown on their page is totally different from the one i got yesterday. Does not work.. This product that i got is useless. And makes irritating noise which give headache.
Is there any ways to get refund? I have paid 480 for it however it seems only 50... Cheap product... They are cheating customers

The customer service manager is not picking up the call nor responding the call. I want my money back. That's all...
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I have purchased a pest repellent product., but it is not working on pest has shown in your advertisement, I want to return the product and get my money back.the product has not created any impact on rats, cockreshes and lizard.
I saw your product in website called smashing commerceand ordered for the product called ultrasonic mosquito, rat, and pest repellent. iproduct was deliverd on 13.08.2018 but recieved wrong and damaged product which is completely diffrent from what i saw on the website kindly replace the product tracking ID[protected]

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