Smashing Commerce.com — sold wrong product now not responding

Address:Gurgaon, Haryana
Website:Smashingcommerce.com

I have purchased a pest repellant from them on 30 days return gurantee. The product is different and ineffective from what they have said and broken too. Now they are not responding now i want to lodge a complaint against them n they have to either change product with original one or refund my 480rs.
My order id is xrcrsn
Ritu harlalka
[protected]@gmail.com
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This is the chutiya site,

i have ordered insect repeller and they have given me wash wash stupid sa.
i want my refund of Rs 480, otherwise tumhari tatti co, toh gai saalo

[protected]@gmail.com
[protected]

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