SMC Global Securities — money lost due to co's employees negligence & treachery

Address:

Kolkata, West Bengal, 700034

Dear sir,

I am subhasish chanda one of your a/c holders, trading id ckc0452 i regret to inform you that i have incurred a huge loss because of your employee’s - mr. Omprakash - mistake & mr. Saurav’s deliberate effort to generate brokerage unduly. Generally i request to open itc future limit for intraday and on 26th july 2018 i had done the same thing. I did trade in the itc furture (July contract) for 4 to 5 times & as i do not carry forward the position so i allowed a loss in the last trading of the same contract. However, when i was confirmed later from phone no +[protected] at 4:21 pm i came to know that an itc contract of august was sold in my a/c for rs. 290 which i have not consented & i never carry forward any position whether it is future or spot. However, this position was carried forward and eventually next day that is 27th july 2018 i incurred a huge loss of more than rs.30000 in that trade as the rms put a stop loss & trade went to the opposite end. Now, as you can see that it was not my fault that i incurred this huge loss so i request the co to pay me back this loss which happened due to your employee’s mistake asap or else i have to go to the authorities for this. Apart from that your another employee mr. Sourav also insisted me to take huge amount of bank nifty options (In the likes of 2400 quantities two times & 800 quantites once) despite knowing that i have less fund and that also incurred losses on the 2nd & 3rd trade.in the 2nd trade they put stop loss at rs. 5 when they have take the trade at rs.7 i was informed as if the stop loss was put 5 rupees below the point from where the trade was taken & the day was expiry day for bank nifty where this kind of 2 rupees stop losses would hit at any time. Hence one could easily understand that all the trades were taken by wrongly influencing me for the sole purpose of brokerage generation & i believe that the top authorities of the branch have full knowledge about this kind of malpractices which is often done to generate undue brokerage from the innocent customers who falls into the trap of such cheaters. I started trading in this account so that i can basically trade in intraday with stock spot and sometimes in future, however, due to your employee’s mistake i have lost 90% of my fund in one day. As long as i was doing it by myself i always have earned profit most of the times debarring some losses which is natural in stock trading & that would not erode 90% of some ones fund in one day, however, the cheatful intervention of persons like mr, sourav and negligence of mr. Omprakash had led me to this. I wanted a long term relationship with the company, however, your employees had other intentions.

Sir, on 31st july, 2018, i visited the branch & talked to the branch manager mr. Ashis chakraborty & sales manager mr. Meghnad ghorui and informed the incident to them who promised me a full refund of the losses incurred & told it might take some time, however after that i have requested both of them several times but both of them said they can not help. Last time i had a talk with the branch manager & he said that he will see after durga puja but the puja is over & still there is no remedy hence i am compelled to inform you (The head office) & still if i am not compensated the losses to the tune of rs.32168 (Due to negligence) + rs. 10000 (For wrongly influencing for the sole purpose of generating brokerage & intentionally incurring losses + rs. 15000 (For opportunity loss incurred as i lost the fund because of your employees and denied the remedy of that because of the bm & sm & could not trade for 3 months) altogether rs.58000 that your co owes to me then i will inform the authorities concerned in the likes of stock exchange board of india, national stock exchange of india ltd, west bengal consumer forum & ministry of finance, goi.

I hope you understand the gravity of the mistakes committed by your employees & would act for making a remedy of it asap.

Regards