SMC Global Securities — Signature FORGERY while opening commodity a/c with SMC COMTRADE LTD.

Address:Kolkata, West Bengal

I wanted to open a Commodity trading a/c so I approached SMC global. On 25/02/2015a relationship officer name Subhajit Chakraborty came for documentation for the account opening. I filled in the form and signed the form in many places where ever it was required in his presence and submitted all the documents self attested. However to my surprise when I received an email from smc.[protected]@smcindiaonline.in regarding my account opening confirmation I saw that the form which I have signed in, is not attached and sent to me for confirmation. All my signatures in the KYC form is mis-matching, it has been forged (someone else have made my signatures in the form) however at the end of the form my self attested documents were attached bearing my original signature. I called the representative back on 02/03/2015 and informed the same, he said he will get back to me after confirmation. He called me back and confirmed that somebody from the processing team have goofed up my original signed form and admitted that someone else have forged my signature and that this is big crime that has happened. I even informed the same by email to the SMC on 02/03/2015 but since then there is no reply. How could anybody from SMC can do that, in the beginning itself while a/c opening such a major crime is been done, how can I even trust this company to be associated with. I want a compensation for my signature forgery and a strict action for this. Regards Abhimanyu
Was this information helpful?
No (0)
Yes (0)
SMC Global Securities customer support has been notified about the posted complaint.
Mar 19, 2015
Updated by abhimanyuhalder
There has been no answer yet from the company. Is it a joke which is going on even I have been sending so many emails but I guess the company have blocked my email ID and hence all my emails are coming as Message sending failure.

Please look into this matter seriously.
Complaint comments 

Comments

Till now there has been no response from SMC customer support.

Unauthorised Trading

unauthorised treades

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SMC Global Securities
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    55
    Pending
    0
    Resolved
    12
    SMC Global Securities Phone
    +91 11 3011 1000
    SMC Global Securities Address
    11/6B, Shanti Chamber, Pusa Road, New Delhi, Delhi, India - 110005
    View all SMC Global Securities contact information