Snapdeal — ASUS X550CA-X0702D Laptop (3rd Generation Intel Core i3-3217U- 2GB RAM- 500GB HDD- 15.6 Inches Screen- DOS- Intel HD Graphics 4000) (Dark Grey)

Address:Bangalore, Karnataka

Dear Sir, I have order ASUS Laptop from snap deal on 18 Nov 2014, But i have received it in damaged condition on 27 Nov 2014 and i was returned it for replacement on 29 Nov 2014. Snap deal people says that they have arranged the new product from other vendor on 3rd Dec 2014, But there is a issue with courier to ship the product. Still now this not resolved. Snapdeal people says they have escalated. I don't what and were they are escalating. Sir i hobble request you that pls resolve this on priority.
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Dear Goverdhan Chinn,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

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