[Resolved] Snapdeal — casio edifice 5345 efr 539

Saurabh Satish Deshmukh

from Delhi, Delhi

Website:

Snapdeal.com

The watch is a fake.
It does not carry original markings.

Request immediate return.

Please refer the attached photograph.
The "japan movement" marking is missing at the base of the inner dial.
Its a fake product. Kindly discourage this practice as its a serious malpractice.
I request immediate solution.

Selling counterfeit products is an offence.
7 day return policy is subjected to authentic products. How can there be any policy for counterfeit products.

I am afraid, i will have to escalate the matter in this case.

+1 photos

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Dec 21, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Nov 16, 2018

Updated by Saurabh Satish Deshmukh Please check the invoice.
Counterfeiting reported

Verified Support

Nov 17, 2018

Snapdeal.com Customer Care's response Dear Saurabh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal