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Snapdeal.com Complaints & Reviews

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Last updated Sep 21, 2023
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Snapdeal.com reviews & complaints page 4

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H
Harijithu
Dec 4, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
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Address:Bangalore

Snapdeal is not providing solution for me
They are saying me to contact courier services but its none of my business . You should give the proper services.

We are raising legal notice towards snapdeal
Snapdeal.com customer support has been notified about the posted complaint.
Dear Customer!

We are sorry for the unpleasant experience you’ve been through. Please share your contact details through our help center and we'll get in touch with you to discuss this.

https://www.snapdeal.com/helpcenter

Thanks!

Team Snapdeal
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    Rashmi chethan
    from Mysore, Karnataka
    Dec 4, 2022
    Dec 5, 2022
    This thread was updated on Dec 5, 2022
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    I bought a mobile cover from snapdeal actually I want as15 module..but I got a15 mobile cover on that day means 30 th got product..i request to return it still they are not any response
    +1 photos
    Snapdeal.com customer support has been notified about the posted complaint.
    Hi Rashmi!

    We are sorry for the unpleasant experience you’ve been through. We request you to share your order id through our help center.

    https://www.snapdeal.com/helpcenter

    Thanks!
    Team Snapdeal
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      S
      saadsh
      from solapur, Maharashtra
      Nov 26, 2022
      Nov 29, 2022
      This thread was updated on Nov 29, 2022
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      Invoice of my order is not available it shows error while downloading please help its urgent
      +1 photos
      Snapdeal.com customer support has been notified about the posted complaint.
      Dear Saadsh!

      We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

      Thanks!
      Team Snapdeal
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        K
        Kinjal.s
        from Ahmedabad, Gujarat
        Nov 24, 2022
        Dec 20, 2022
        This thread was updated on Dec 20, 2022
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        We have purchased Titan watch as sub order number - [protected]. We found that product that received is not original nd it's duplicate.

        Now, snap deal is not able to help or support to replace with original product. Reason is that return period is expired.
        We have not use single day and not to open tag. Due to personal and corona, we are not to check nd return on time. So request to help here and solve with replace original product.
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear Kinjal!

        We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

        Thanks!
        Team Snapdeal
        Suborder no. [protected]
        Snapdeal.com Customer Care's response, Nov 26, 2022
        Verified Support
        Dear Kinjal!

        We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

        Thanks!
        Team Snapdeal
        Any update? It's almost 10days for raised complaint and nothing is happened.
        Any update?
        Request to deliver original product.
        Hi! We would like to inform you that we have been unable to connect with you on your number despite our best efforts. Therefore, we request you to provide us a suitable time between 9 AM - 6 PM or an alternate number via email contact you.

        Thanks
        Team snapdeal
        Kinjal.s's [Complaint's author] reply, Dec 20, 2022
        You can connect with my number 9428899837
        Any update as if you are not able to solve issue then let share seller detail.
        Snapdeal.com Customer Care's response, Dec 20, 2022
        Verified Support
        Hi,

        we will connect with you soon regarding this.

        Thanks
        Team snapdeal
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          H
          Harijithu
          Nov 23, 2022
          Nov 26, 2022
          This thread was updated on Nov 26, 2022
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          Address:Bangalore

          They have provided two dresses in one package
          But while returning he is asking that where is two packages but i have provided two dresses in the arrived package, so only one is refunded
          Another one is refund request cancelled. My suborder id is [protected]. Please refund fast i m trying to contact you but still there is no reply.what should I do now.
          Snapdeal.com customer support has been notified about the posted complaint.
          When will you refund please respond immediately
          Hi Harijithu!

          We are sorry for the unpleasant experience you’ve been through. We request you to share your order id through our help center.
          https://www.snapdeal.com/helpcenter

          Thanks!

          Team Snapdeal
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          1 found this helpful
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            H
            Harijithu
            Nov 19, 2022
            Nov 21, 2022
            This thread was updated on Nov 21, 2022
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            Address:Electronic city , Bangalore 560100

            They have provided two dresses in one package
            But while returning he is asking that where is two packages but i have provided two dresses in the arrived package, so only one is refunded
            Another one is refund request cancelled
            Snapdeal.com customer support has been notified about the posted complaint.
            Hi Harijithu!

            We are sorry for the unpleasant experience you’ve been through. We request you to share your order id through our help center.

            https://www.snapdeal.com/helpcenter

            Thanks!
            Team Snapdeal
            Harijithu's [Complaint's author] reply, Nov 22, 2022
            Suborder id:54334080653

            Please refund fast
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              N
              Nirmal Pandit
              Nov 19, 2022
              Nov 21, 2022
              This thread was updated on Nov 21, 2022
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              I received half order, ie, only one folding Almirah, thought, second one is inside it, but wn i opened, there was only one. Almirah is also not useful, product shown is diff., So i wanted to return, but salesman says he should get two pieces as shown, where should I get second one, wn i received only one, paid for two.This is very disturbing.I m permanent customer of Snapdeal since years. I hope my difficulty is resolved ns my money restored at earliest.
              Snapdeal.com customer support has been notified about the posted complaint.
              Dear Customer,

              Hope you are doing well.

              Really sorry for the unpleasant experience. Please share your order details so that we can help you better.

              Regards,

              Team Snapdeal
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                V
                vibin_564683
                from Bhopal, Madhya Pradesh
                Nov 16, 2022
                Nov 18, 2022
                This thread was updated on Nov 18, 2022
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                Address:4th floor, Mpale High Street, Housangabad Road

                I have bought a product from snapdeal.com with order id - [protected].

                But the description of the product is totally inaccurate and incomplete, it is used for something I can't even write about it here.

                The product is totally packed as they handed me and it comes under 7 days return policy,

                So, I want to return my product and want to get my hard-earned money back.

                But Snapdeal is not even connecting with me or responding on it,

                So I request you to please help me to return my product. It's totally sealed and packed.
                Snapdeal.com customer support has been notified about the posted complaint.
                Dear Vibin!

                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                Thanks!
                Team Snapdeal
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                  V
                  Vasu_56
                  Oct 28, 2022
                  Oct 29, 2022
                  This thread was updated on Oct 29, 2022
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                  My order for Blue denim lycra woman's jeans was not matching my expectations so I opted to refund it immediately but they cancelled the refund by saying that return request has been closed when I try to communicate with them no proper communication was done. I want refund for my order please help me.
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Dear Customer,

                  Hope you are doing well.

                  Really sorry for the unpleasant experience. Please share the order details so that we can help you better.

                  Regards,

                  Team Snapdeal
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                    S
                    srirajmada
                    Oct 21, 2022
                    Oct 28, 2022
                    This thread was updated on Oct 28, 2022
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                    This is really very shocking and unlawful as well that someone is using my name and email to place orders from Snapdeal.

                    Query: Please delete my profile and let the user know that it is illegal to use other's email. Also make email OTP verification as mandatory.

                    Below are order details

                    Order details
                    PAYSTORE BLACK RUDRAKSHA IN SILVER CAP MALA
                    SKU CODE: BLACK SILVER MALAA
                    ORDER NO.: [protected]
                    SUBORDER NO.: [protected]

                    INVOICE NUMBER : S914D5/22/16196
                    INVOICE DATE : 08-OCT-2022
                    ORDER DATE : 07-OCT-2022

                    Delivery details
                    NO:366 BAJANAI KOVIL STREET VAYALLANALUR PATTABIRAM CH72
                    NEAR RAMACHANDRA HOSPITAL
                    CHENNAI /
                    PLACE OF SUPPLY (POS) -(33)- TAMIL NADU

                    PIN 600072
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Hi Srirajmada!

                    We are sorry for the unpleasant experience you’ve been through. Please share your contact details through our help center and we'll get in touch with you to discuss this.

                    https://www.snapdeal.com/helpcenter

                    Thanks!

                    Team Snapdeal
                    Why do I need to give my contact details to your help center? I have given everything about the latest order. You should be able to find profile with given details and cancel all orders and close the account.
                    Snapdeal.com Customer Care's response, Oct 30, 2022
                    Verified Support
                    Hi Srirajmada,

                    Please share your contact number so that we can discuss and resolve your concern.

                    Thanks,

                    Team Snapdeal
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                      A
                      Aria09
                      Oct 17, 2022
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                      I'm receiving mails of orders being placed on Snapdeal. Someone unknown has been using my email account. Please fix the issue as fast as you can.
                      Snapdeal.com customer support has been notified about the posted complaint.
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                        A
                        Oct 14, 2022
                        Nov 3, 2022
                        This thread was updated on Nov 3, 2022
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        I want my money back

                        Some lady contacted me for part time job and aftr i invested in it and sold the product with commission. Now i cant withdraw my money from their website. And they are claiming that they have withdrawn the money to my account but i have not received a single rupee....
                        +1 photos
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                        V
                        Venkateshwar06
                        from Hyderabad, Telangana
                        Oct 12, 2022
                        Oct 13, 2022
                        This thread was updated on Oct 13, 2022
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        I've purchased a product
                        Tecsox Bassbuds Lite In Ear Wired Earphone 0 Hours Playback 3.5 mm IPX5(Splash Proof) Powerfull Bass -Bluetooth Black.
                        I git the product where product description in online is not same as the received product. Product description in online has 12mm driver but received Product is 8mm.
                        I'm not happy with what has stated.
                        I requested replacement and it has been processed and received same product product as early which product description is not same as stated in online product description.
                        I need refund or the product must be stated as description.

                        Thank you.
                        +2 photos
                        Nov 13, 2022
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 13, 2022
                        Snapdeal.com Customer Care's response
                        Dear Customer,

                        Hope you are doing well.

                        Really sorry for the unpleasant experience. Your concern has been escalated and you will be contacted by our team at the earliest.

                        Regards,

                        Team Snapdeal
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                          S
                          Singamshetty Venkata Subbarao
                          from Bhopal, Madhya Pradesh
                          Oct 4, 2022
                          Oct 6, 2022
                          This thread was updated on Oct 6, 2022
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                          Address:D1/41, Danish Nagar

                          I ordered a product from snapdeal where it was mentioned that it's an ayurvedic product, but when I received the product and saw its manual,

                          It contains illegal banned ingredients like opium ( afeem ) in higher concentrations and, When I raised the complaint against it, the product got disappeared from snapdeal,

                          In the description, it was written that the product can be easily returnable within 7 days, but now, they are saying that the product is delivered in good condition and they have nothing to do with it even if it's a banned opioid.

                          The product is properly packed and sealed, I want snapdeal to get their order back and refund me my money.
                          +3 photos
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Dear Customer,

                          Hope you are doing well.

                          Really sorry for the unpleasant experience. Please share your order details so that we can help you better.

                          Regards,

                          Team Snapdeal
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                            J
                            Jaiteja1
                            Sep 27, 2022
                            Sep 28, 2022
                            This thread was updated on Sep 28, 2022
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            I will book a product at 19 sep 2022 but I will not delivery till now delivery patner also saying rashly talking
                            Oct 30, 2022
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 28, 2022
                            Snapdeal.com Customer Care's response
                            Dear Customer,

                            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                            Regards,
                            Team Snapdeal
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                              Poojamaggie123
                              Sep 25, 2022
                              Sep 26, 2022
                              This thread was updated on Sep 26, 2022
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                              Address:Delhi

                              Hi Team,

                              I bought a laptop table of 1400 rs from snapdeal and it is of worst quality. Now trying to return it however company cleary denied and harrasing me
                              Snapdeal.com customer support has been notified about the posted complaint.
                              "Hi Pooja!

                              We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                              Thanks!
                              Team Snapdeal"
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                                Sai@Chinnu
                                from Hyderabad, Andhra Pradesh
                                Sep 19, 2022
                                Sep 21, 2022
                                This thread was updated on Sep 21, 2022
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                I have cancelled my order, and i have requested for refund for my money which has i have paid, but they didn't respond properly until now. I have tried to call the customer care, they didn't respond to me, and i have tried to contact with them they are not responding at all. Such a waste service from the snapdeal. I want my Money back, how many days it's gona take, no message or no call's from the snapdeal team or customer care until now..
                                +1 photos
                                Oct 23, 2022
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 21, 2022
                                Snapdeal.com Customer Care's response
                                Dear Customer,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                Regards,
                                Team Snapdeal
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                                  Sultan122
                                  from Hyderabad, Telangana
                                  Sep 13, 2022
                                  Sep 14, 2022
                                  This thread was updated on Sep 14, 2022
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                                  Address:Mumbai headquarters
                                  Website:Parkjbb.com

                                  Hi
                                  I am sultan i will invest 3000 for Snapdeal platforms but there is a problem for withdrawal and not having withdraw please help to withdraw sir my total amount is 4646rs please help i will struggle on 1 month
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  "Dear Sultan,

                                  Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                  Regards,
                                  Team Snapdeal"
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                                    Ritambari
                                    Sep 11, 2022
                                    Sep 12, 2022
                                    This thread was updated on Sep 12, 2022
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    I have ordered a book named milk and honey I didn't like the book content on the same day of delivery. And I requested for return order and then it showed replacement closed and it didn't show any option for return. And I can't return the product. The item has the rule to return the book within 7 days.
                                    Oct 13, 2022
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 12, 2022
                                    Snapdeal.com Customer Care's response
                                    Hi Ritambari!

                                    We are sorry for the unpleasant experience you’ve been through. We request you to share your order id through our help center.

                                    https://www.snapdeal.com/helpcenter

                                    Thanks!
                                    Team Snapdeal
                                    Verified Support
                                    Sep 12, 2022
                                    Snapdeal.com Customer Care's response
                                    Hi Ritambari!

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                                    Regards,

                                    Team Snapdeal
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                                      Rahulalam70
                                      from Nalhati, West Bengal
                                      Sep 10, 2022
                                      Sep 10, 2022
                                      This thread was updated on Sep 10, 2022
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                                      Address:Unknown

                                      They message me for account details i shared my account details via email but they didn't initiate my refund
                                      +1 photos
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Sep 10, 2022
                                      Updated by Rahulalam70
                                      Initiate my refund
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