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Snapdeal.com — Online fraud from snap deal customer care

I placed Jumbo vegetable chopper on 13 jan 2021 with order id [protected]; but I made return request on 23 rd JAN as the product was not at all satisfactory. BUT IT WAS GET FAIL FROM THEIR SIDE. again on 1 feb I made request WHICH WAS ALSO GET FAIL . This HAPPENED ONE MORE TIME FRUSTATED BY SUCH RESPONSE on 5th feb I SEARCHED ON GOOGLE ANY OTHER NUMBERS OF CUSTOMER CARE AS WITH THIS OFFICIAL NO.[protected] I couldnot able to contact SNAP CDEAL. so, I searched this no. [protected] on google as a customer care executive of snadeal & contact them. He assured me that your product will be picked up & the money is refunded quickly. I believed him and did whatever he told me. By follOWING HIM HE TRANSFERED 20000 AMOUNT FROM MY CANARA BANK ACCOUNT I THINK THIS WAS A CONSIPRACY TO CHEAT THE CUSTOMERS.
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Mar 04, 2021

Complaint Status

Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2021
Snapdeal.com Customer Care's response
Hi Tara,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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    Snapdeal.com
    Customer Care Service
    Customer satisfaction rating
    67%
    Complaints
    13804
    Pending
    3428
    Resolved
    8271
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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