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[Resolved]  Snapdeal.com — order not received

My husband has order men fashion blue & silver stainless steel g shock watch from snap-deal & he received message on 25th saying that product has been delivered but in actual we have not received the order, we tried getting in touch with customer care but of no use, so please look into this & refund our money back

Order id : [protected]
Order place on 20th jan 2019
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Complaint marked as Resolved Mar 29, 2019

Complaint Status


[Jan 30, 2019] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response Jan 30, 2019 Hi Vishakha,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Verified Support
Snapdeal.com Customer Care's response Feb 11, 2019 Hi Vishakha,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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    Snapdeal.com
    Customer Care Service
    Customer satisfaction rating
    70%
    Complaints
    13160
    Pending
    3024
    Resolved
    8259
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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