Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Snapdeal.com — Return/replacement issue

I received a faulty phone from snapdeal. as per procedure i returned the product to the address provided by snapdeal. as per Speed post tracking system item is delivered at destination on 21 jan. But snapdeal customer care executive are telling that, item is not delivered to them. As per them Sir just wait for 24 hrs, we will resolves your issue. but after 72 hrs there is no feedback from snapdeal.
Return/replacement issue
Return/replacement issue
ADVERTISEMENT
Complaint marked as Resolved Mar 2, 2017

Complaint Status


[Jan 25, 2017] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response Jan 25, 2017
Dear manojdasbls,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Snapdeal.com
    Customer Care Service
    Customer satisfaction rating
    70%
    Complaints
    13135
    Pending
    3006
    Resolved
    8256
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View Full Information
    ADVERTISEMENT