[Resolved] — Return/replacement issue

I received a faulty phone from snapdeal. as per procedure i returned the product to the address provided by snapdeal. as per Speed post tracking system item is delivered at destination on 21 jan. But snapdeal customer care executive are telling that, item is not delivered to them. As per them Sir just wait for 24 hrs, we will resolves your issue. but after 72 hrs there is no feedback from snapdeal.
Return/replacement issue
Return/replacement issue
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Mar 2, 2017
Complaint marked as Resolved 
Jan 25, 2017

Complaint Status customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2017 Customer Care's response
Dear manojdasbls,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected] in case you require further assistance in the interim.

Team Snapdeal
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