[Resolved] Snapdeal.com

[Resolved] Snapdeal.com — sms received

B bamslg from Siliguri, West Bengal

I received one sms from snapdeal there written that "welcome to you Snapdeal online shopping pvt ltd.co. Dear sir, congratulation your product Ordered. Home shopping result are out, your name has selected in the luckky Draw you have two options 1st is tata safari 2nd is payment of rs. 12, 60000/- the charge of (Registration) service is rs.6500/- the charge Of tr paper charges only rs-12600/- valid upto 16/03/2018, for more details Contact us at-[protected], [protected], [protected]," Kindly provide the* right information* at your end & your co-operation Require. The matter is related your company goodwill. Thanks-jaybrata das Was this information helpful? No (0) Yes (0)
Apr 20, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Mar 17, 2018 Nikhillll's response Amount vapis nhi refund hua abhi tak my amount rs999 plz refund my amount Verified Support Mar 17, 2018 Snapdeal.com Customer Care's response Dear Jaybrata Das, This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to the nearest police station. Regards, Team Snapdeal Verified Support Mar 20, 2018 Snapdeal.com Customer Care's response Dear Nikhil, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Regards, Team Snapdeal
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Comments

Nikhillll

from Kandla, Gujarat

My order id [protected] product Description:krishna fashion white net semi stiched lehenga (size:free size) mere ghar se pickup ho gaya hai par mere account m refund amount rs999 nhi hua hai plz mere khate main paise bheje

Razak Thodath

from Ernakulam, Kerala

Sir, iam order a rider kidz but deliverd me another iteam . I want, nt this iteam i need my orderd iteam

Snapdeal.com Customer Care's response, Mar 20, 2018

Verified Support

Dear Razak Thodath,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at help@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Mar 28, 2018

Verified Support

Dear Razak Thodath,

We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal