Snapdeal.com — Snapdeal not delivering, sending sms 'Delivered' | |||
In May 2021, I ordered the following on Snapdeal: Product name: VeBNoR 3P Protective Mask With Nose Pin(100). Value Rs 460 approx. I got an SMS on 15 May 2021 that it is delivered. It was not. I waited but never got. Complained but get same reply by sms saying delivered. They repeat the same reply again and again. Once they said check with your family members and neighbors. My house is isolated and has no neighbors. Ours is a tiny family, just 2 persons. I could not find any human voice to talk to for explaining. I need the masks badly. This is the first time bad experience with Snapdeal. This never happened with other online shopping portals. They give a callback number facility unlike Snapdeal. I hate to complain but Snapdeal does not care to listen to customers. I need the product, not money back. Use some standard courier with proven track record to deliver. Thank you Sarma Vedula Phone [protected] Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
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Team Snapdeal