[Resolved] Snapdeal — data not safe, through snapdeal, my orders, contact and house no. and my name is been given to unknown callers asking for my bank account no. | |||
At 9:03 am on 25th april 2018 a caller whose no. Is [protected] called me stating that he is calling from snapdeal. He knows my personal information like my house no. He has my contact no. He knows all my orders from snapdeal. [protected] said he is calling from snapdeal, madam these are your orders and details, you have won a lucky draw this morning and got a tata safari or ₹1, 30, 000. I didn't fall for the trap. But why does [protected] this fellow knows what i ordered from snapdeal and why is he having my personal details like my house and phone no.? Snapdeal, stop leaking my personal details and please take strict measures to protect your customers privacy. This is life-threatening and very dangerous. What if i had my account no. Details in it? [protected] would have easily hack my account as they already hacked snapdeal and have access to your customers private information. Very disappointed and red in rage. Don't spread my personal information. I hope you take full responsibility of what happened and in future whatever happens because of you because now strangers know my address, contact no. And my orders. Was this information helpful? | |||
May 26, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Apr 25, 2018 Snapdeal.com Customer Care's response Dear Anaya!We are not running any such offer. Also, we do not indulge in making any such calls. Thanks! Team Snapdeal | |||
2 Comments | |||
Comments
I have not received my 23670 rs as refund amount. Its more than 21 days (SNAPDEAL)
Snapdeal.com Customer Care's response, Apr 26, 2018
Verified Support
Hi Darshan!
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
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We are not running any such offer. Also, we do not indulge in making any such calls.
Thanks!
Team Snapdeal