Snapdeal — defect laptop purchased not replacing | |
I purchased laptop through snapdeal, it gives one and half hour battery power back up only whereas their specification shows 5 hrs back up. Regarding this issue i approached help center they suggest me to contact lenovo service team. I contacted them after checking they told everything is normal we wont change any battery or hardware items. So i went for return option on the 5 th day itself that i received. As per snapdeal policy consumer has 7 days to return the product if the product was not satisfied. But snap deal is not taking their product and not responding well. I am highly upset please help me to get my money back. Was this information helpful? | |
Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 12, 2019 Snapdeal.com Customer Care's response Dear Customer, We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority. Thanks! Team Snapdeal Verified Support Sep 13, 2019 Snapdeal.com Customer Care's response Hi Prabuselvan, The order id is not visible. Please share the same so that we can help you out. Thanks! Team Snapdeal Verified Support Sep 16, 2019 Snapdeal.com Customer Care's response Hi Prabuselvan, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |
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