[Resolved]  Snapdeal — fraud done by snapdeal

Address:

Shree Ram Furniture Salaya road Near Hotel The Grand Krishna Jam Khambhalia, 361305

Sir i am raj chvada i want to file an complaint against snapdeal and describe fraud done by snapdeal i ordered nike shoes but when i got the parcel there was local shoes in the box i raised return request on 3 february 2020 but they gave no response i spent 14 days but i am not getting any response from them. Please help me
Snapdeal not picking up return of non working product and sending fake sms saying attempted pickup. But not even a single call i got from snapdeal or courier people.
I raised the return request on the same day i received the non-working product.
They are not doing anything as per policy. 7 day easy return policy and all are fake.
It's been 16 days and i am still waiting for pickup!
I have lost hope in snapdeal. Not planning to make any more order in this site.