Snapdeal — How snapdeal snapped my deal

Address:	New Delhi, Delhi, 500025
Website:	www.snapdeal.com

I bought a 18kt gold pendant and earrings set on snap deal:
Order id : [protected]
Order placed on:[protected]:23:41
Order details
S. No.1
Item name: onjnk 18kt golden pendant with earrings
Delivery: standard delivery
Sub order no.[protected]
Quantity:1
Price: 4300
Estimated delivery: 13 sep, 2015 - 17 sep, 2015
Total amount : 4300
Shipping charges (+): 0
Payable amount:rs. 4300


I thought that the price was too unbelievable so i kept calling them and writing to them to confirm that this was indeed the price for a gold set and that they would deliver my order and they kept confirming the same.

I wanted to make sure they deliver but they have cancelled my order.

I want this order to be completed at the terms set by snapdeal (I. E the same price and the same product).

This is a sham if snapdeal not have a vendor to complete the order why did they have to place my order and keep reconfirming it.

Not many o[censored]s think about how logistics work in these companies. Now what would you say if you ordered a gold set and somebody says it is out of stock? Wouldn’t you say but i am sure that the same can be made again?
I said that too but the people at snapdeal won’t budge. Because they have tried to sell me something at a throwaway price. They probably did not expect anyone to buy it. But i did and since i thought it was too good a deal i kept writing to them to re confirm what i had bought was genuine and they confirmed it strongly. And then one day they just cancelled my order just like that. “no stock” they said.

I wrote to mr. Kunal bahl himself (Because i read somewhere that the man reads all his emails) and he got some juniors to call me with deals like if you want to buy the same stuff again we can offer you 10% discount. I want to understand mr. Bahl if the item is “out of stock” how can i buy it at 10% discount?