[Resolved]  Snapdeal — information regarding replacement and return policy

I had complained earlier that SNAPDEAL send a fake adidas superstar shoe to me and then on 27 january a delivery guy came who told me that do you want to replace or return the product . I asked him that can the shoes be replaced, since the replacement period of 7 days was over, so he told me that they can be replaced and I gave him my shoes but in return he gave me a slip which I later found was for the return . So I sincerely want to ask Snapdeal what type of service is this and can my shoes still be given back and if not then, what is IBSF code in refund procedure. And I want to talk to the official of SNAPDEAL
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Mar 19, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
Snapdeal.com Customer Care's response
Dear Rohan,

Hope you are doing well.

Our team is working on your concern and would get in touch with you at the earliest. We request your cooperation in the interim.

Regards,
Team Snapdeal
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