[Resolved] Snapdeal — issue regarding refund | |||
Sir i have returned the product 14 days ago still i didn't get my refund i have send so many mails but i got the same response that we are looking. It is written that you refund the money within 10 days but it has been more than 10 days still you are not refunding my money please refund my money. This is my oder number [protected]. Stop making money by fraud. Your customer didn't respond properly always sending the same mail from the last 14 days. I have requested and send so many mails but i am getting the same response. Mr bahl stop making fool like this and stop earning money like this u have no rights to take our money for free after returning the product still you don't want to refund this is how you are making money by making people fool. Was this information helpful? | |||
Jan 7, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Dec 04, 2017 9418785680's response Please update on priority.
Verified Support Dec 05, 2017 Snapdeal.com Customer Care's response Dear Shivachandra Das, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com. Regards, Team Snapdeal | |||
 2 Comments | |||
Comments
I have send so mails @snapdealhelp.com but its worthless always getting the same response that we are looking into it from the last 16 days. How many days is required for looking this. I have returned the product you can see in the image i have send then why are you not refunding my money. Everyday i have send the mail about the issue but you are answer is always same. Your customer service is very poor. Look at flipkart and Amazon they solve the problem of customer so quickly they use to call us but your customer care they really don't care about the customer they just know how to make people fool. I have requested so many times still you guys are not refunding my money. The worst customer care i have ever seen. Plz refund my money i am in need of money don't make me do something not necessary i am in big trouble i need money if you dont refund my money suicide will be my only option
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Snapdeal.com Customer Care's response, Dec 7, 2017
Verified Support
Dear Shivachandra Das,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
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Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal
Hope you are doing good.
We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal