Snapdeal — Item not received for Order#[protected].Customer Care completely ignorant | |||
Hi, I had placed and order that was shipped on 26th Nov.Since 30th NOv the shipment status is showing as "flight delayed" in courior website.Now I called up customer care they told it should be delivered within 4 working days from shipping date.It's more than 4 days and it's still undelivered.SnapDeal should not avoid responsibility just by shipping.Till the time I receive it they should follow up with courior and get it done.Because of this kind o[censored]seless service people tend to go for COD option!!! I want my money to be refunded now.My contact number is [protected]. Was this information helpful? | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Sorry for the inconvenience. This is to inform you that your concern listed 3 DEC 2013 has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team