[Resolved] Snapdeal — lorreal shampoo and mask order id[protected] and order id [protected] | |||||
I have received both these products fake. Shampoo was leaking and unsealed. Smelling like a chewngum. Bottle was half and shampoo was duplicate. Totally bad quality products. I also tried 4 customer care numbers but not a single number was working. I also sent too many mails but no reply received. Later on i requested for return and registered for pick up. The guy from company who came to collect the product back doesn't know what order id's product to collect. I returned him one pack but still now 10 days has been gone and not a single panny received in my account. By your company's name... You are making fool to the public. Track at your end and get my money back. Was this information helpful? | |||||
Apr 14, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Feb 20, 2018 Sandy Sony's response I ordered Samsung ear phones, bt the quality of ear phones z not good, so I returned the order. Company received my order, bt you didn't send my cash back.Nearly from past 15days I'm waiting for my cash. Why you didn't send my cash.I expected it for Below 2days.
Verified Support Feb 26, 2018 Snapdeal.com Customer Care's response Dear Heena Marwaha, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Regards, Team Snapdeal Verified Support Mar 07, 2018 Snapdeal.com Customer Care's response Dear Sandy, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
 2 Comments | |||||
Comments
I ordered Samsung ear phones, bt the quality of ear phones z not good, so I returned the order. Company received my order, bt you didn't send my cash back.Nearly from past 15days I'm waiting for my cash. Why you didn't send my cash.I expected it for Below 2days.
Snapdeal.com Customer Care's response, Feb 27, 2018
Verified Support
Dear Sandy,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at help@snapdeal.com so that we can assist you in a better manner.
Regards,
Team Snapdeal
We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at help@snapdeal.com so that we can assist you in a better manner.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Mar 7, 2018
Verified Support
Dear Sandy,
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at help@snapdeal.com so that we can assist you in a better manner.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal