[Resolved] Snapdeal — Mobile refund / return | |||||
I booked oppo mobile on 6th april in snapdeal.. It has been used mobile.. So there is an option for return or replacement i selected for return and i called to customer care regarding for refund they said i have refund option u came send it back.. I selected for refund but no body came to pick that.. Againg i called to snapdeal c. Care they are telling we won't give money back and no return or replacement also snapdeal snapchat has been cheated me.. It's worth of 15000/- please solve my problem and refund my money.. It's my humble request.. Other wise i will loss 15000.. Please understand my problem.. Was this information helpful? | |||||
May 28, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Apr 26, 2017 Snapdeal.com Customer Care's response Dear Customer([protected]@Madhuri), We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you. Regards, Team Snapdeal Verified Support Apr 27, 2017 Snapdeal.com Customer Care's response Dear Customer([protected]@Madhuri), Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
They will not provide any solution, Go and file FIR against them
I have received an empty box but still waiting and waiting for refund. Useless.
They will always say that they are working on your query. they have nothing to do, They are just wasting our time. Do not expect from these bloody cheaters
Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.
Regards,
Team Snapdeal