[Resolved] Snapdeal — moto c plus(mobile)

Laluprasad patri

from Burla, Odisha

Address:	756122
Website:	Snapdeal.com

I have brought a Moto c plus that is a defective product, my phone switched off several times automatically and battery back up is low and I get wrong colour product, so request for replacement on same day 17.12.2018 but on 19.12.18 my replacement is closed then I can't return or replace, what can I do now.i wnat to return this product.snapdeal has worst service ever I faced,

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Jan 25, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Dec 19, 2018

Updated by Laluprasad patri Several time I try to reach them until now all attempt are failed, pls help me to return or replace this product

Verified Support

Dec 21, 2018

Snapdeal.com Customer Care's response Hi Laluprasad,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Dec 21, 2018

Updated by Laluprasad patri I want quick resolution bcz my mobile is not working and I want to return it, before time period expires

Verified Support

Dec 22, 2018

Snapdeal.com Customer Care's response Hi Customer,

So sorry that this is taking time. But I just checked, it is definitely being worked on. Thanks for your patience.

Regards,
Team Snapdeal

Dec 23, 2018

Updated by Laluprasad patri Ok tq

Dec 24, 2018

Updated by Laluprasad patri Motorola costumer care tell me that this is a refurbished item so we can't done warranty service

Dec 24, 2018

Updated by Laluprasad patri Moto service centre tells me to contact where u brought from this mobile l.

Dec 24, 2018

Updated by Laluprasad patri And they also tell elme that this mobiles warranty is expired