[Resolved] Snapdeal — not picking up the product even after requested for return | |
On 27th july i ordered one sonata nd8073ym01 women's watch, order id is [protected] and got it delivered on 9th august, as i was not satisfied with the product i requested for return but on second thought i changed my mind and cancelled the return request. The pick up was attempted but told the guy that i have cancelled the return request and he went. I waited for a day to get response from snapdeal but didn't got any. I tried to cancel the order through their app there it said if i cancel the return request then in future i will not be able to return or replace any of my order (Which is ridiculous and unfair), so i didn't went ahead and kept it as i wanted to return. Since then every morning i get a message of picking up the product and on the evening i get a message that pick up was unsuccessful and i have no clue as no one came for pick up. From the past 10 days i am getting the same message in the morning and in the evening. I have tried to call them and brought to their notice but nothing has happened till date. I am asking just one question either pick the product up or leave it with me but don't cancel my future return requests. Whatever it may just inform me it's been quite a few days now. Was this information helpful? | |
Oct 6, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 26, 2019 Snapdeal.com Customer Care's response Hi Narmada, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |
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